TELEMARKETING

The high success of our campaigns is the result of a personal commitment to each contact.

  • Our employees are not just automated telephone operators, but thinking people, able to adjust according to the situation and offer solutions, not just products and services. Our greatest strength lies in our knowledge and skills as a team and as individuals, in the journey we have traveled together and the organization we have created.
  • All colleagues have a university degree and at least one excellent spoken language (English, French, German). In the team we have specialists in marketing, business administration, sociology, information technology;
  • The employees who work in the telemarketing center have a high language and communication culture and considerable experience in business contacts by telephone;
  • Skrivanek’s specialization in language services allows us to quickly form teams of specialists in other fields and with other languages;
  • Able to quickly initiate telemarketing campaigns and respond to changing demands.

Inbound TELEMARKETING

Use our services to attract customers, increase the chances of a real purchase from potential customers, and transfer the most promising leads to your sales representatives. Rely on inbound telemarketing to attract customers, meet with your sales teams, make sales, process orders and offers.

Outbound TELEMARKETING

Our telemarketing experts contact real and potential customers to sell products and services, analyze and improve the quality of inquiries from potential customers, invite them to visit stores and showrooms, and set up meetings with sales representatives. They can inform your customers about profitable offers, as well as direct the customer’s attention to more expensive products or services in order to increase revenue.

DATA UPDATE

Our data update activities mainly involve making phone calls to key and potential customers and confirming their contact and company details.

WE CAN ALSO HELP YOU WITH:

  • creation of lists according to the criteria set by you;
  • sending greeting cards and emails;
  • telephone interviews;
  • public opinion survey;
  • and much more

ARRANGING MEETINGS

  • Using a client’s database to arrange meetings with potential business partners;
  • Creating a database of companies according to certain criteria set by the client, in order to arrange meetings and negotiations for cooperation.

ASSISTANCE IN ORGANIZING EVENTS AT:

  • Registration for participation in conferences, seminars, meetings;
  • Calls to confirm participation in events organized by you;
  • The initial ringing and sending of invitations for the event;
  • Making and sending greeting cards and invitations with subsequent telephone contact;
  • and if we missed something, please remind us.

MARKETING AND STATISTICAL STUDIES

  • Research the degree of satisfaction of your customers;
  • Comparative analysis of competitors (Benchmarking);
  • Determining market share;
  • Surveys;
  • Evaluating interest after e-mail campaigns;

And for the other methods, please contact us.

Overall organization of the sales process:
from attracting potential customers, identifying needs, following up by mail or email, developing promotions and bundled services, selling related products, renewing subscriptions and everything to make your sales and increase your revenue.

Call us to discuss further the possibilities.